Returns & Exchanges

We want you to love your Poppy Playtime fashion; if you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund. Please ensure all original tags are attached and the items are in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Items

Securely pack your items in the original shipping box or similar durable packaging, ensuring the return form is included inside.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing